Refund, Return & Exchange Policy

At Havana Socks, we want you to be completely satisfied with your order. Return and exchange requests are accepted within 14 days of receiving your order.

Eligibility for Returns and Exchanges

To be eligible for a return or exchange, the product must:

• Be unused, unworn, and unwashed.

• Be in its original condition.

• Include all original packaging, labels, tags, and accessories.

• Be accompanied by the order number or proof of purchase.

Products that do not meet these conditions may not be accepted.

How to Request a Return or Exchange

Before returning any product, please contact our customer service team and provide your order number and the reason for your request.

You can contact us through:

• WhatsApp or phone: +20 100 9164653

• Email: info@havanasocks.net

• Our official Facebook or Instagram pages

Once your request is approved, our team will arrange the return or exchange through one of our shipping partners and provide you with the necessary instructions.

Please do not send any products without contacting us first. Unauthorized returns may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order after receiving it.

If you receive a damaged, defective, or incorrect product, contact us as soon as possible and provide:

• Your order number.

• A clear description of the issue.

• Clear photos showing the product and the problem.

If the issue is confirmed,